Frequently Asked Questions

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Shenandoah County Department of Fire and Rescue collaborates with the American Red Cross  through its participation in the Sound the Alarm Home Fire Campaign.  This initiative aims to equip families to respond swiftly in the event of a home fire.  If your home requires smoke detectors, please fill out the form below. Complimentary smoke detectors are provided to homeowners in Shenandoah County who are unable to purchase them themselves.  The installation of the smoke detectors is conducted by SCFR personnel at no cost.

Smoke Detector Request Form

There are 12 volunteer fire departments and rescue squads within Shenandoah County, all of which are looking for new volunteer members. Whether you want to be in the front lines fighting fire or in the back of an ambulance administering care to a patient, there is a spot for you. Just stop by or call/email Logan Bollinger, Recruitment and Retention Officer, at 540-459-9105 or lbollinger@shenandoahcountyva.us. She'll be happy to answer your questions.

Recruitment Process:

Shenandoah County Department of Fire and Rescue extends a warm welcome to those with a passion for serving the community! Whether you're aspiring for a career or interested in volunteering as a Firefighter/EMT, we have opportunities for you. Our doors are always open, and we've transitioned to continuous recruitment for career positions. Join us in making a difference!

 Application & Hiring Process:

Online Application 

Physical Agility Testing – 2 mile run/walk in 30 minutes with a 45lb weight vest

Panel Interview *After successful completion of Physical Agility Test

Background Investigation

Requirements to become a professional SCFR Firefighter/EMT:

High School Diploma/GED

Valid Driver’s License

18 years of age by date of hire

Drug free by time of hire 

Preferred Certifications

EMT

Fire I 

Benefits Include:

Salary: $44,069 *Pay increases to $47,556.61 after successful completion of probation.

$3,500 Advanced EMT Incentive

$6,000 Intermediate Incentive

$7,500 Paramedic Incentive

48 hour work week with fixed “Kelly” day

Virginia Retirement Benefits, including Hazardous Duty benefits

Medical, Dental, Vision Insurance

Life Insurance

Yes!  We offer several classes a year for the public as well as volunteer and career Fire and EMS personnel. Classes can be found in the Training Division.

We also have a list of CPR/First Aid instructors on our Certified CPR Instructor page that would be able to teach a class for you or your group.

No. No Shenandoah County resident will receive a bill for EMS services.

• See a Fact Sheet on Shenandoah County's EMS Billing Program (PDF), or email billing.
• See Shenandoah County Fire and Rescue's HIPAA Statement (PDF).

Contact the Shenandoah County Department of Fire and Rescue at 540-459-6167 or fill out our contact form.

Sometimes a fire engine will go to a medical call because it is the closest emergency equipment to you. The engine companies in Shenandoah County have members that have emergency medical technician capabilities, and there may be times that they'll beat an ambulance to a medical call. Teamwork is essential in emergency situations, and all personnel on the scene of your emergency work as a life-saving unit.

Contact SCFR at 540-459-6167 or email Shannon Walters.